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Why Shop with us

  • Fantastic Customer Service
  • Discount Prices
  • 30 Day Money Back Guarantee
  • Quality Brands

Shop With Confidence



Shopping with Kitchenware Direct is very rewarding on a lot of levels. You can relax and enjoy the experience, which isn’t something that can be said of many experiences in retail.

Of course, you want to know that you’re getting a good deal. No one likes buying anything, let alone an appliance or a set of gourmet cookware, only to find out they could have bought it for much less elsewhere. So, with that in mind we’ll generally match any prices that you might find at competitor sites or stores. Rest assured that we’re working in good faith to ensure you’re pleased with your purchase. For a product to be price matched, it must meet the following criteria:

  1. The item(s) must be in stock and available for immediate purchase or delivery from another website or store
  2. Shipping charges for any price matched items will be charged at the same rate as the website or store that the item is price matched from
  3. This offer does not apply to auction sites
  4. Cannot be used in conjunction with any other offer
  5. KitchenwareDirect.com.au extends this facility to our customers in good faith but reserves all rights in making a decision to price match a product

Another advantage of shopping at Kitchenware Direct is that we have the highest levels of on-line security. Our advanced secure socket layers (SSL) encryption and authentification software keeps your account and credit card details secure. The last thing either one of us wants is your info getting into the wrong hands, so we’ve taken every step available to prevent this. This is good for you and for our reputation.

To those two critical elements, you can add our 30-day money-back guarantee and customer service that’s genuinely helpful and, almost unheard of in the present day, decidedly cheerful.
Testimonials
"Huge fan of this ice cream maker. It works well, looks great in my kitchen and was delivered very quickly. I've made a few purchases from Kitchenware Direct and they've never let me down. I'll be doing all my Christmas shopping here!"
C.P – Brisbane, Queensland		 "Kitchenware Direct does it again! I've looked everywhere on the net and their prices can't be beaten. Always fast delivery, and their customer service is excellent!"
D.M – Bendigo, Victoria		 "I am very happy with this Scanpan cookware set. The saute pan and grill pan complement each other well. Cooking and cleaning is a breeze. Purchase and delivery through Kitchenware Direct was easy and prompt. I will be happy to shop this way again."
M – Warrandyte, Victoria		 "Wow - this cookware set is amazing. It does everything it promised to do and more. I'm now a die hard Kitchenware Direct fan. After several hassle-free purchases, I'll be back for more. The free shipping and excellent customer service is fantastic too!"
B.H – Ryde, N.S.W.
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